Question: What Happens If EBay Seller Doesn’T Refund?

Is it easy to get scammed on eBay?

Firstly and most easily: pay on collection only.

Be wary of any seller who insists on advance payment.

Don’t get lured in by a good deal, or insistences that you must deal through eBay.

Use PayPal with a credit card, so you’re entitled to a degree of protection over your transactions if it does go south..

Who pays for eBay money back guarantee?

Ebay’s main protection for buyers is its Money Back Guarantee service. This was launched last year, and promises to refund the buyer with the cost of an item if it does not arrive or is not as described. If such a refund is made the seller has the money deducted from their account.

How do you get a refund on eBay if it hasn’t shipped?

Report an item that hasn’t arrived through My eBayGo to Purchase history – opens in new window or tab.Select More actions beside your item and then I didn’t receive it.Tick the box beside I want a refund or I want the item.You have the option of adding a message to the seller.Select Send request.

Can eBay sellers not accept returns?

Even if you specify “no returns accepted,” under the eBay Money Back Guarantee, the buyer can still return an item if it doesn’t match the listing description.

How do refunds work on eBay?

Return an item for a refund. If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return. To improve your help experience, please sign in to your account.

What if an eBay item is not as described?

If you don’t receive an item you purchased, or if it’s not as described, you can use the Resolution Center to resolve your problem. … If you have a problem with a purchase, your first step is to open a case with the seller to resolve the problem. Most issues get resolved with direct contact between buyer and seller.

Does PayPal charge buyer for refund?

PayPal will keep the fees it originally charged sellers for the purchase. … If you refund (partially or fully) a transaction to a buyer or a donation to a donor, there are no fees to make the refund, but the fees you originally paid as the seller will not be returned to you,” the amended PayPal policy says.

What is not covered by eBay money back guarantee?

The eBay Money Back Guarantee protects you in case you do not receive your item, or if the item is not as described in the listing. Vehicles, real estate, items sold by Sotheby’s, websites and businesses for sale, classified ads, and services are not covered.

How long does a seller have to refund on eBay?

Seller’s return window: Review the seller’s return policy and return window before you make a purchase. If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.

Can I get my money back if I get scammed on eBay?

If you are on eBay to buy an item then all your dealings should be on eBay using the tools provided by the platform. If the seller asks you to send them money directly outside of eBay for a cheaper deal then you steer clear of that because, in case of a scam, eBay will not be able to help you recover your money.

How do I refund someone through eBay?

To issue a full refund:Go to your Returns dashboard.Select View return details beside the item.Select Give a full refund and then Continue.On the next page you’ll see the refund amount. Select Refund the buyer.

Can I return an item on eBay before it ships?

When you want to return an item using alternative shipping arrangements, and the seller is responsible for the return shipping charges, you’ll need to work with the seller to agree on the shipping service and cost before returning the item.

Does a seller have to refund on eBay?

If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns. … Learn how to handle a payment dispute on an eBay transaction if you’re a managed payments seller.

What happens if you dont refund a buyer on PayPal?

You have to give them bank details and your PayPal account details. When that request for a return has been approved, those funds from that transaction in your PayPal account will already be frozen . … Depending on the amount, and your bank, you might find they just pay it out & it’s the bank chasing you for the amount.

How do I get my money back from a scammer?

Contact your bank immediately to let them know what’s happened and ask if you can get a refund. Most banks should reimburse you if you’ve transferred money to someone because of a scam. This type of scam is known as an ‘authorised push payment’.

Why do I have to accept returns on eBay?

If a buyer wants to return an item to you, how you can respond will depend on why they’re returning it and on your return policy. If it’s damaged, doesn’t match the listing description, or they received the wrong item, you’ll have to accept their return request, even if you don’t offer returns.

How does PayPal decide who wins a dispute?

Once a buyer initiates the dispute resolution process, PayPal holds the money for that transaction until the dispute is resolved. If the dispute cannot be resolved between the buyer and seller, the dispute can be escalated to a claim, and PayPal will determine the outcome of the issue.

What is PayPal’s refund policy?

The default refund period is 180 days from the transaction date. If you refund a payment for goods or services, there are no fees to process the refund, but the fees you originally paid as the seller are not returned to you. The amount of the refunded payment will be deducted from your PayPal account.